Evolve
Managed Services by Helm360
Managed Services by Helm360
Your trusted long-term partner in legal tech operations.
In today?s complex legal technology landscape, firms need more than just a vendor – they need a strategic partner. Helm360?s Managed Services are built to act as a true extension of your internal team, delivering dependable, flexible, and proactive support for your entire legal tech ecosystem.
An Extension of Your Team
Our experts slot seamlessly into your operations?familiar with your systems, responsive to your needs, and always aligned with your firm?s strategic goals. Whether you need consistent day-to-day support or on-demand specialist expertise, we?re here when (and how) you need us.
Long-Term Support, Flexible Engagements
From steady-state system management to enhancement planning, we offer ongoing support to ensure your environment stays performant, compliant, and user-friendly.
We also offer flexible commercial models, including the option to wrap upfront implementation costs into a longer-term managed services agreement?making it easier to budget while reducing upfront risk.
Integration Monitoring in Hybrid Environments
Hybrid IT is the reality for many law firms. We specialise in integration support and monitoring to keep your critical systems – like 3E, Intapp, NetDocs, iManage, and others – running smoothly, even across complex on-prem and cloud architectures.
We proactively watch for integration failures, performance issues, and downtime – resolving problems before they affect your lawyers and clients.
Release Testing for Cloud Updates
Cloud software evolves rapidly. Helm360 provides release testing services for platforms like Elite 3E, Intapp, and others – ensuring that every update is tested in your context before it impacts your users.
We simulate your workflows, validate integrations, and help you confidently adopt the latest features without disruption.
Experts on Demand
Need help with a product configuration, a new workflow, or a change in reporting requirements? With Helm360?s Managed Services, you have instant access to our cross-functional experts, ready to assist when your internal resources are stretched.
Why Firms Choose Helm360
- Deep specialisation in legal technology and operations (Premier Delivery Partner for Elite)
- Global delivery model with real-time support across time zones
- Global network of additional delivery partners providing scale and expertise to our clients
- Flexible pricing and commercial models
- Proven track record supporting Am Law 100 firms and global legal teams
Let Helm360 take the pressure off your internal teams – so you can focus on practice, not platforms.
Book your free demo session by submitting the form below.