The Complete Guide to Termi

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Once upon a time, there was a law firm that decided to implement a new (and expensive) practice management system. The new system was fantastic! The finance team loved it, “The finance team loved the price, IT couldn’t wait to deep-six the inefficient spreadsheet-driven processes, and management was excited for new data and business insights that the application promised to provide.  

But the attorneys weren?t using it.  

There were too many clicks. A click to open the application, three clicks to get to the billing workflow screen, more clicks to find the needed information, click, click, click?  

It was much easier for the attorneys to simply send a quick message to the