Sustainable, pain-free improvements.
From implementation support to advisory services, our team of specialist business consultants are experts in solutions like Elite 3E, Enterprise, ProLaw, and IntApp. We offer a variety of comprehensive, modular services that can be start-to-finish or single-step engagements.
QA Testing
Ensuring all your key business processes are working after an upgrade is critical. With a ready-to-go test case library and team of experts, our market-leading Elite 3E QA Testing Services offering is the most comprehensive package for firms wanting to de-risk their implementation or upgrade. Helm360 experts know exactly how to find, fix, and then re-test all of your firm's customizations. Our unique combination of processes, assets, and knowledge will ensure that your firm has a smooth, efficient upgrade experience.
Data Extraction & Transformation
Our comprehensive Data Extraction & Transformation Services use a knowledgeable, accurate, timely, and cost-effective process to migrate your data from one application to another. These services are most commonly requested by firms upgrading to software like 3E or ProLaw. Whether you are migrating an entire billing system or only a small selection of files, Helm360 will ensure that data defects are found and cleansed properly. We have a dedicated Data Extraction Team that specializes in managing the complex process of moving your data safely to a staging area, converting it, then moving it to your production system. Our team can perform this work independently or work with your existing provider.
Reporting, Development, & Integration
Helm360 and its parent company, CCS Global Tech, work on the front lines of reporting and business intelligence. Our global team is ready to develop and deliver everything you need, from 3E IDE workflows to BizTalk/IntApp integrations to 3E Templates to entirely bespoke solutions. We partner with you and your vendors to ensure that new technology integrates well with your existing software. We also ensure all applications communicate well with each other, debug areas that perform poorly, and provide general support. If you need SSRS or Power BI reports, we have the right technology, data experience, and talent pool to bring you invaluable insights.
Upgrade Preparation
Our team helps you effectively and efficiently prepare your systems for upgrades. We review customizations, make needed modifications, and help train your staff on new software. We offer support both during and after your go-live date.