We Are Helm360

A full-service legal technology products and services provider that uses proven and emerging technologies to solve our clients’ toughest business problems. We specialize in business intelligence, reporting, and cloud hosting solutions.

Our Vision

Our goal is to help law firms optimize their legal tech so practicing law is efficient, effective, and profitable. To that end, we offer a wide range of services that help firms manage their data properly and keep their systems up-to-date with minimal downtime and maximum effect.

Team

Helm360 is manned by a close-knit team of passionate legal tech professionals who have decades of experience in the legal tech space. Complimenting their technical expertise is their extensive knowledge of the legal industry itself. This combination of technical prowess and industry insight allows them to create solutions that truly improve law firm’s technology and their business.

Bim Dave

Executive Vice President

Bim is Helm360’s Executive Vice President. With 15+ years in the legal industry, his keen understanding of how law firms and lawyers use technology has propelled Helm360 to the industry’s forefront. A technical expert with a penchant for developing solutions that improve business systems and user experience, Bim has a knack for bringing high quality IT architects and developers together to create innovative, useable solutions to the legal arena.

Zuzanna (Sue) Mikelsons

Director of Sales

Sue is Helm360’s Director of Sales. Her career in the legal and technology industries spans 25+ years, including time at Thomas Reuters (TR) as a sales executive and at 600-attorney law firm as a financial administrator. Her experience includes managing complex projects and implementations for vendors, such as Chrome River, Intapp, Thomson Reuters, and Wilson. She’s managed Elite Enterprise upgrades as well as Enterprise-to-Elite 3E conversions. Her experience extends to Elite 3E, Enterprise, Itimekeep, EBilling, workflow solutions, persona dashboards, financial reporting, integrations, and business process reviews. She’s also experienced with merging data from PoxPro, Rainmaker, and CMS as well as having experience with Aderant.

Bhavik Mistry

Director of Technical Solutions

Bhavik leads our Technical Solutions group. A knowledgeable technician and effective leader, he uses his 15+ years of legal tech experience to oversee projects of various complexity and size for our global clients. His skillset includes designing, delivering, and supporting technical solutions, writing software requirement documentation, and providing strategic technical architectural and consulting services. He also guides implementations, integrations, and support services for a wide array of financial software, including Elite, 3E, Workspace, Biztalk, and Intapp.

Melinda Ward

Director of Consulting Solutions & Managed Services

Melinda is a legal tech industry veteran with more than 20 years of experience consulting for global SaaS firms. At Helm360, Melinda leads onshore and offshore teams to support service delivery for the company’s managed services clients. Before joining the Helm360 team, Melinda served in senior consultant management roles for leading software companies, including Thomson Reuters and Intapp. She optimized consulting teams, shaped client business development strategies, and helped sales teams close complex and high-value deals.

Kiran Gill

Director of Sales

Kiran Gill is a seasoned professional with over 13 years of experience in the legal sector. Over her 5-year tenure at Helm360, she has risen from Senior Customer Success Manager to Sales Director, EMEA & APAC, demonstrating exceptional leadership. Kiran’s extensive background working with law firms globally has equipped her with a deep understanding of industry intricacies. Her transparent and consultative approach has been instrumental in fostering strong and enduring relationships with clients. By closely collaborating with firms, Kiran delivers tailored solutions leveraging her industry knowledge and combining that with Helm360’s professional services and product accelerators, ensuring project success.

Henry Piatek

Director of Customer Success

Henry Piatek brings over 30 years of experience in legal technology to his role as Helm360’s Director of Customer Success. He has played a pivotal role in helping many of the top 100 global law firms implement solutions such as Elite 3E, InterAction, and various Time Recording and Document Management Systems. He has over 13 years of experience with Elite 3E, the majority of which in leadership roles at Elite, where he focused on driving successful long-term implementations and client satisfaction. At Helm360, he utilizes his deep industry knowledge to help clients achieve their business goals, leveraging advanced technology to streamline processes and ensure maximum return on investment.

COMPLIANCE CERTIFICATIONS

CCS Global Tech (and its subsidiaries including Helm 360 LTD, Helm Analytics Private Limited, Digital Eye 360 LLC, Helm Analytics Sociedad De Rl) places utmost importance on compliance and information security. With a dedicated compliance team and a robust information security program, the company ensures adherence to applicable regulations and industry standards such as SOC 2, ISO 27001, GDPR and CCPA. Through regular audits, assessments, and a strong data protection framework, CCS Global proactively addresses risks, protects customer data, and continuously strives for improvement in its compliance and information security practices.