Application customizations. They can make a technology system sing or they can impede its progress. The trick for law firm decision-makers is finding the balance between customizations that support firm activities and those that hamper the firm’s forward motion.
IT customizations are a common pain point for law firms, especially as they upgrade applications, undergo mergers, or implement new technologies. Which customizations stay? Which go? Get the balance wrong and your firm takes a costly hit.
Helm360’s Executive VP, Bim Dave addresses customizations in an article recently featured in the ALA’s Legal Management magazine. If your firm is struggling to find that customizations balance, you’ll want to take a quick read to find out what Bim has to say on the topic.
See the full article here.