System Health Checks & Why Your Firm Needs Them
What is a System Health Check?
A System Health Check allows our experts to analyze and grade your firm’s current management system performance, overall data quality, and licensing components, whether on Elite Enterprise or Elite 3E.
We look for four system zones:
- Current System Environment
- System Customizations
- Database Quality and Integrity
- Balancing in the Current Environment
Understanding Health Check Analysis Results
Once a thorough analysis is conducted in the four system zones, quality grades are assigned to each zone with actionable responses specifically designed to help your firm fully use product licenses and maintain compliances.
System analysts typically denote the current health of each zone with one of the following tags:
HEALTHY: No Action/Non-Urgent Action Required
WARNING: Action Required
CAUTION: Immediate Action Required
These tags help you best understand how your current system is performing via a series of integrity checks that identify key issues pertaining to data quality, customizations, and system balance.
Why Health Checks are Necessary
In both aging and newly installed systems, it’s important to understand all factors associated with the technology’s design, customization, installation, and management. By planning routine system health checks, you acquire an in-depth diagnostic analysis on performance, quality, and security of your technology investment before it fails or can no longer meet your needs.
Benefits of System Health Checks
System health checks allow you to explore and optimize overall system performance from day one.
The goal is to get an independent, non-biased, and thorough review of your system’s status, eliminating potential security risks, improving data quality and increasing system performance.
System health checks provide actionable advice on mitigating potential issues that impact daily actions and equip its users with insights into the existing infrastructure that support business objectives.
Regular system health checks enable you to increase your technology investment’s effectiveness and benchmark your system environment towards the latest compliances and licenses.
System health checks should be scheduled regularly to understand and identify the quality of your data. They’re important to not only because they allow you to obtain clean system data consistently, but also to maintain your staff and lawyers’ profitability and productivity.
Interested in learning more about System Health Checks? Our team is on hand to answer questions and schedule a consultation. Contact us today!