New technology and the danger of over-customizing: A LAWsome podcast featuring Bim Dave 

Whether your law firm is implementing new technology for the first time or upgrading an existing system, you’re taking on change to improve your business. The legal tech you opt for should increase your business’s efficiency and productivity, but many firms discover a host of unforeseen issues that cannibalize ROI once the changes go live.  

This frustrating disconnect between anticipated outcome and reality can  jeopardizes user buy-in, and hinder the firm’s forward momentum rather than enhancing it.  

Helm360’s Executive VP, Bim Dave, addresses this exasperating scenario during his guest appearance on the LAWsome podcast. He says: 

“It’s easy to get distracted with a shiny new thing but we need to take a step back. One of the mistakes we see, time and time again, is not really fully understanding the problem. What are we actually going to solve by implementing new technology?”  

As well as diving into problem definition, Bim talks with LAWsome host, Tanner Jones, about the danger of over customization and how it’s affecting law firm management and operations.  

Tune in to the entire discussion here.