LONDON and POWAY, Calif. (15th Nov., 2023) — Helm360, a leading provider of enterprise-level technology solutions and support for law firms, has launched a new automated digital discovery tool called Digital Eye that will integrate into its flagship product, Termi chatbot. The addition will improve Termi’s ability to answer questions based on unstructured content such…
Generative AI is quickly becoming a go-to business tool. Who doesn’t love the way ChatGPT returns fully fleshed out ideas seconds after you feed it a simple prompt? It’s so magical! However, the primary sticking point with the GPT model is relevancy and validation: Are ChatGPT’s results accurate, true, and relevant?We’ve all heard tales of…
Workflow approvals are critical to various key business functions. However, the billing workflow approval process carries more weight than others. It is, after all, the money. The firm’s revenue stream and profitability depend on it. As an Elite 3E user, your billing workflow has a lot of moving parts: multiple timekeepers, numerous locations, various time…
What’s the policy on…? How do I…? Who in the firm knows…? What’s the status on…? How many times a day do you use or hear these questions at your firm? If the answer is “countless,” you’re far from alone! Issues around internal knowledge management are gaining prominence as law firms restructure their business models…
Law firms thrive on data. However, accessing that data isn’t an easy lift as the needed information is typically stored in an array of disparate systems. The result is an inefficient process that overwhelms IT teams and support staff and keeps attorneys in a holding pattern. Helm360’s AI-enabled Termi platform is designed to solve this…
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